E- banking Security | Societe Generale Montenegro
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E- banking Security

Trusteer Rapport

Societe Generale banka Montenegro, in cooperation with IBM company which is a leading provider in the field of protection against online financial frauds and protection of electronic data, make available to its customers Trusteer Rapport application which removes from the computer existing viruses, prevents access to new viruses and disables to fault sites to misuse mark and name of the bank.
See installation instruction (for retail clients) here.

See installation instruction (for corporate clients) here.

Make sure you enjoy the benefits of onlinebanking, and be careful not to fall into the trap of abuse on the internet. Avoid online scams, and keep your money on your account, strictly following the simple rules of safe use of electronic banking.

Keep your PIN code and password confidential!

  • Your code and password are your security and must not be disclosed to anyone;
  • Change the code and password at least twice a year;
  • Your code and password should not be simple to guess it, as example do not use your date of birth;
  • Use your code and password only on offical site of the bank for SOGeBANKING or for SOGeMOBILE

Access to online banking from a secure location!

Before you access the Internet, protect your device against potential malicious attacks:

  • Update the regular operating system and software
  • Use an updated antivirus software

Warning: The current computer viruses "CryptoWall" and "lucky" can cause damage to your computer and restrict access to data stored on it, if you do not take precautions. Viruses are usually available via e-mail with malicious „link“, „word“ or PDF document attached. 

One of the identified frauds in the field of online banking is  known as spoofing and phishing. Spoofing or phishing is based on e-mail which reminds on e-mail of the company, or a bank whose client you are or e-mail of one of your acquaintances. E-mail contains a link that directs you to a fake site with a request to enter the access codes (phishing - data collection). If you disclose your information, you will become a victim of fraud.

  • We recommend you to avoid suspicious e-mails! Never open an attachment that came from a completely unknown person;
  • Do not open e-mails with a reminder that you have to pay the bill and do not open the links in the email.
  • Do not open the attached documents marked as  .cab or .exe ...
  • Do not respond to these e-mails,
  • If you have the slightest doubt, immediately delete the e-mail;
  • If you still open a document and you notice unusual behavior of your computer, such as a large deceleration or impossibility of opening regular documents look for IT assistance
  • Do not access the bank website and online banking from public places, such as Internet cafes;
  • Make sure that you regulary log out
    • Sign out of account by clicking button "exit" in the upper right corner of the screen
    • Never quit the account by clicking on the red cross to close the browser (browser)

Use additional protection measures for your smartphone!

  • Protect your phone with a password and set it to lock automatically when not in use
  • Download applications only from the official "apps for apps" - Apple Store, the Google Play Store.

Always make sure that the credible website you signed up before enter personal data!

  • A false site is necessarily different from the real one, although a copied address may resemble the right
  • If the site is a secure web address starts with "https" and not with "http".

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